Conversational Adoption Counseling

Conversational adoption counseling is all about what we say, how we say it and what we look like when we say it. By using an open conversational style, you can establish trust between yourself and the potential adopter, exchange important information and determine whether the person is a qualified home for the animal in question. At the same time, you can create an experience that is enjoyable for the adopter, resulting in positive word of mouth and longtime support. 

This 60-minute webinar will take a close look at adopters, the adoption process, and most importantly, ourselves! You’ll walk away knowing how to use this powerful technique to improve your adoption processes.