Adopter Support: Helping Adopters Succeed
Post-adoption support programs help prevent relinquishment by proactively reaching out to adopters periodically to offer professional assistance with common problems experienced by new pet owners. Such follow-up programs help ensure adoption success and provide critical feedback from adopters’ perspectives.
Learn about a successful post-adopter support program. This webinar will explain:
- The components of an email/phone/web-based program that is primarily volunteer-run
- The role of online surveys in getting feedback
- How information gained can fine-tune future adoption procedures and experiences
Learn more about post-adoption support programs and the research behind them in Linda Reider’s chapter of the book Animal Behavior for Shelter Veterinarians and Staff.