Adopter Support: Helping Adopters Succeed

Post-adoption support programs help prevent relinquishment by proactively reaching out to adopters periodically to offer professional assistance with common problems experienced by new pet owners. Such follow-up programs help ensure adoption success and provide critical feedback from adopters’ perspectives.

Learn about a successful post-adopter support program. This webinar will explain:

  • The components of an email/phone/web-based program that is primarily volunteer-run
  • The role of online surveys in getting feedback
  • How information gained can fine-tune future adoption procedures and experiences

Additional Resources

Learn more about post-adoption support programs and the research behind them in Linda Reider’s chapter of the book Animal Behavior for Shelter Veterinarians and Staff.

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